Privacy Policy
Share
Last Updated: September 2026
This Privacy Policy explains how VALEHEIM collects, uses, stores, protects, and discloses your personal information when you visit and purchase goods from our official Shopify store. This policy complies with the UK GDPR and relevant British e-commerce regulations.
3.1 Information We Collect
We only collect necessary personal information you actively provide during shopping and consultation, including your name, shipping address, contact phone number, email address, and order records. We do not actively collect sensitive personal information without your authorization.
3.2 Use of Your Information
Your personal data will only be used for: processing and delivering your orders, providing after-sales service, replying to your consultation messages, updating order logistics information, and sending necessary store official notifications. We will never sell, rent, or leak your personal information to any third parties for commercial purposes.
3.3 Information Protection
We adopt standard network security encryption technology to protect your personal and payment information, preventing unauthorized access, disclosure, modification or loss of data. All customer data is stored securely and regularly maintained.
3.4 Cookies
Our website uses standard cookies to optimize your browsing experience, record your browsing preferences, and improve store service quality. You can adjust your browser settings to refuse cookies at any time.
3.5 Your Rights
You have the right to check, modify, and apply for deletion of your personal data stored in our store. If you have any privacy-related questions or requests, please contact our customer service via email.