Terms of Service
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Last Updated: September 2026
These Terms of Service govern the use of the VALEHEIM official website and all purchase behaviors between customers and VALEHEIM. By accessing our website and placing orders, you confirm that you have read, understood, and agreed to all the terms below.
4.1 Service Description
VALEHEIM is an online retail brand focusing on women’s fashion apparel, providing outerwear, casual tops, dresses and other fashion products. We provide global shipping services, mainly serving customers in the United Kingdom and European regions.
4.2 User Obligations
Users shall use our website legally and shall not engage in any illegal, fraudulent or malicious trading behaviors. You shall ensure that the personal information and shipping information you fill in is true, accurate and complete.
4.3 Product Information
We try our best to ensure that all product pictures, descriptions, sizes and prices on the website are accurate. Due to different display devices and light factors, slight color difference is allowed, which does not belong to product quality problems.
4.4 Order & Payment
All orders are subject to final confirmation by our system. We reserve the right to cancel orders with abnormal transactions, wrong information or out-of-stock items. All payments must be completed through the official secure payment channels of Shopify.
4.5 Service Modification
We reserve the right to adjust product prices, update product information and optimize store services without prior notice. Updated terms of service will take effect immediately after being posted on the website.